Support

AdultEUhost manages everything itself; from it's own technical engineers at the helpdesk to it's own network. Because of this, we don't rely on third parties and are therefore able to act fast.

AdultEUhost manages it's own NOC (Network Operation Center). This is where we constantly monitor all critical processes. In case of any problems, AdultEUhost can act immediately. The engineers are, furthermore, available 24/7 to solve your problems or answer your questions.

AdultEUhost has developed an extensive Customer Service Center (CSC) where clients are, 24/7, able to:

• Open tickets in our 24/7 staffed NOC
• Look at detailed bandwidth statistics
• Power cycle their servers
• Manage domains in our DNS cluster
• Request for access to the datacenter
• Manage their accounts and contact persons
• View their invoice(s) online
• Check the status of tickets, orders and packages
• Request for remote-hands
• Request KVM-over-IP
• And a lot more...

Existing customers can login to the Customer Service Center at https://my.adulteuhost.com/.